About DMA Global

Who We Are

DMA Global is a development consultancy specialising in improving environments for payment systems, remittances, and diaspora investments.

Widely regarded as a leading consultancy in its fields, DMAG is engaged by both the public and private sector to deliver projects around the world.

    Leon Isaacs

    Chief Executive OfficerFrance

    Leon is recognised as a global authority in the remittances and money transfer industry as well as a seasoned expert and business leader. As one of the co-founders of DMA he has helped lead the company since 2007. He specialises on all elements in connection with remittances, payments, financial inclusion and diaspora investment.

    Leon was also Managing Director of the International Association of Money Transfer Networks, an international trade association between 2008 and 2013 where he interacted with numerous regulators and stakeholders to represent the industry. 

    He is an observer to the G20 Consultative Committee of the Private-Public Sector Partnership on Remittances and has a number of honorary roles within the industry.  Leon has spoken at, and chaired, numerous international conferences on remittances including at the World Bank, the United Nations and the G8.  He was a steering group member of the UK Government's Remittances Task Force, form its inception in 2005 until the completion of its work early in 2010.

    Jonathan Capal

    Director (DMA Asia Pacific)Australia

    Jonathan is a specialist in the field of international remittances with a background in managing remittances, financial literacy, migration and development projects, and foreign investments forums. In 2009 Jonathan launched DMA’s Asia Pacific operation in Sydney, Australia. From this office he manages the Australian and New Zealand government supported project, sendmoneypacific.org and the Australian government initiated www.sendmoneyasia.org website.

    Furthermore, Jonathan is involved in major remittances projects including the World Bank’s ongoing global remittance prices database – remittanceprices.worldbank.org. He has managed investment programmes for a number of governments. Prior to his career at DMA, Jonathan was the production manager on flagship investment journals for both government and corporate clients and consulted on innovative remittances projects for DFID. Jonathan holds a degree in Economics and Public Policy.

    Sarah Hugo

    Senior ConsultantUnited Kingdom

    Sarah is a specialist in the field of international remittances with a background in managing strategy and financials for new investment projects. Sarah’s main responsibilities include market entry and growth strategies for remittance service providers (RSPs), financial feasibilities for new investments and developments, competitive market analysis, project and pilot planning, monitoring & evaluation frameworks and providing advisory services on licensing and regulatory requirements.

    Whilst working in the Business Development Department for one of the Dubai Government’s asset management companies, Sarah was responsible for conducting feasibility analyses on new business opportunities both in Dubai and internationally. Prior to that Sarah worked as a Senior Economic Researcher with the Dubai Chamber of Commerce and Industry. Sarah has a first class degree in Economics and a Masters in Economic Development.

    Francine Dove

    Regional Manager, AfricaGhana

    With a background in corporate banking and systems, Francine has a detailed understanding of how IT systems drive financial markets, and their role in facilitating payment systems. Francine has been at DMAG for just over a year as a Project Manager and Researcher.

    Francine has been based in Accra, Ghana since 2016 and is also a co-founder of a diaspora organisation in the UK. She has a specialist interest in Diaspora Engagement and Investment.

    Robyn Kingston

    Research Lead and Data Manager - DMA Asia PacificNew Zealand

    Robyn has worked in the remittance industry for ten years and joined DMA in 2009. Predominantly her work has focussed on the World Bank’s Remittance Prices Worldwide project, surveying costs of global money transfers, coordinating the team of field researchers and processing the data. Since moving to New Zealand in 2011 Robyn now also assists on projects based from the Australian office including sendmoneypacific.org. Robyn had previously worked for a consultancy setting up a DFID supported UK remittance prices project as well as having substantial experience as an editorial manager on a portfolio of business information titles aimed at the UK and international financial markets. Robyn also has experience in project management at the Commonwealth Institute and additionally for an acclaimed web-based events management consultancy.

    Omolayo Nkem Ojo

    Research Manager and Gender SpecialistNigeria / Ireland

    Omolayo joined DMAG in 2019 as a Research Analyst. She is a multi-lingual researcher and strategist with over ten years experience in the African migration and diaspora space and has worked with private and public organizations to engage and mobilise diaspora communities. At DMAG, she has been the lead consultant or research manager on several key projects in Ethiopia, Nigeria and the ECOWAS region generally. Her areas of exertise lie in remittance data collection methodologies, diaspora engagement and investments; migration trends and policies, particularly within Africa and Europe; gender and racial equality globally; and remittances and digital financial inclusion, especially for marginalized women and youth in rural communities across Africa. 

    Omolayo holds an MSc with Distinction in Migration, Mobility and Development from the School of Oriental and African Studies in London, and is fluent in French and English, with a high intermediate knowledge of Yoruba, and elementary knowledge of Wolof and Igbo.

    Poppy Isaacs

    Research AnalystUnited Kingdom

    Poppy is a research analyst working on a range of projects at DMA Global for both donor organisations and private sector clients. Poppy’s role covers a variety of topics such as organising focus groups, conducting industry research, data analysis and presentation, and writing project reports. Poppy also manages many of DMAG’s social media activities and IT requirements.  

    Poppy joined DMAG in a graduate capacity after graduating from the University of Exeter in 2016.

    Vibhor Jain

    Data AnalystIndia

    Vibhor has been associated with DMA for some time, and has an experience of 7+ years in the area of research and data analytics with 5+ years experience in remittance and mobile payments sector. Prior to DMA, he has been associated with GSMA for 4+ years working in their Intelligence and Mobile Money teams, hence having a good exprience of remittances industry as well. He has completed his M.Sc. (International Economics) degree from London Metropoliton University, UK and did his B.A. Hons. (Economics) degree from Delhi University.

    Kimberley Watson

    Research Analyst

    With a background in research to inform public policy and programmes, Kimberley joined DMAG as a Research Analyst in 2020 and works on a range of migration, remittances and diaspora engagement projects, particularly within Africa. She has experience leading on various aspects of project delivery across research design, participant recruitment and coordination, data analysis, and report writing and presenting.

    Kimberley holds an MSc with Distinction in Globalisation and Development from SOAS, University of London and First-Class undergraduate degree from the University of Durham. She also recently completed the certificate programme in Migration Governance and Diaspora Engagement run by GRFDT, iDiaspora, ADEPT and CISAN.